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Accessibility:

Using this MAPP Resource

April 2017

This section provides a summary of how to use the online Multi-Agency Policies and Procedures (MAPP) site, its supporting resources and main features.

Contents

Structure of the MAPP Resource

This resource is structured into different sections. The tabs along the top are key areas:

‘Home’  provides information about the online Multi-Agency Policies and Procedures (MAPP) resource, space to include a message from the Chairs of Leicester, Leicestershire and Rutland Safeguarding Adults Boards; Using this Resource is this page, which provides information about how to use the site and Register with LLR MAPP (see below).

‘Contents’ contains the different sections and chapters in the main body of the MAPP, which can be amended and reordered as you wish.

‘Resources’ provides a range of relevant supporting information; from briefings to Safeguarding Adults Review reports.

‘Contact’ contains local contact details for Leicester, Leicestershire and Rutland teams, services and partner organisations. It also has a contact form, for you to send a message to the single point of contact: the Leicestershire and Rutland Safeguarding Adult Board Manager, who oversees the coordination of the MAPP, should you have a comment or suggestion.

Navigation

It is easy to find your way around this site. There are four tabs along the top. Hover your cursor over one, and a drop down list will appear with each named section / page. Click on the one you want and it will take you to the specific information you require.

When you are on a section / page, the remaining contents list for that tab is accessible via the buttons below. You can either click on one of these, to go to the next section you want, or you can use the back / forward arrows in the top left next to your address bar or the page up / page down buttons on your key board.

Accessibility Options

This site has a number of different options to aide online reading. When you are on the home page, choose ‘Accessibility’ drop down menu on the right side of the screen. There is large text, green, blue or pink backgrounds, yellow text on a black background or you can return to the default setting. You can use large text with any of the other options.

In addition, the site is designed to be accessible for users of text only and screen reader software programs which allow blind or visually impaired users to read the text that is displayed on the computer screen with a speech synthesizer or braille display. Our content is consistently structured, including headings, which makes using the software on our site easier. Also, when viewed though screen reader software, every page has a ‘Skip to main content’ link which allows software users to go straight to the main content of that page instead of receiving the full navigation options every time. Please share this information with blind or visually impaired colleagues.

Using the MAPP on Mobile Phones and Tablets

This resource works well on internet enabled mobile phones and tablets by typing in the weblink in the internet address bar. When used on a mobile phone, the website will immediately convert into a mobile phone friendly version, where the tabs sit behind the Menu button. If it does not work straightaway, tap on the refresh circle in the address bar.

If your phone or tablet has a reader option (it may be an ‘R’ or say ‘Reader’ in the address bar, you may have to install it), tap on it and it will convert the text into a more easy to read version for phones or tablets.

Resources

The Resources section contains a number of links and documents to support information in the MAPP chapters. It includes:

  • CQC Standards and KLOEs – links to the Care Quality Commission’s Fundamental Standards and Key Lines of Enquiry information;
  • glossary – provides definitions and key terms used in the manual;
  • integrated care – links to key websites and information for the health and social care integration agenda;
  • legislation – links to relevant legislation;
  • local documents and templates – an area managed locally by the LLR SABs;
  • national guidance and inquiries – links to national guidance, particularly from ADASS, LGA and SCIE and significant inquiry reports;
  • organisations – links to websites for relevant national organisations;
  • research and report briefings – written by Policy Partners Project to reflect current issues or recently released research reports;
  • safeguarding adults review reports – links to significant SARs;
  • useful links – which includes links to other relevant information.

For ease of use, if you can open this site in two tabs next to each other you can click on the Resources section to consult related resources without leaving the chapter you are reading.

If there are any documents or links you would added to this section, please let the Leicestershire and Rutland SAB Board Manager know via the Contact Form.

Amendments

Please contact the Leicestershire and Rutland SAB Manager if you would like to suggest amendments to chapters or add a new chapter in the MAPP. Any existing chapters you wish to amend must be copied into Word and amended using track changes. See Making Changes to Chapters for information about how to make the changes in the way we require.

With each revised edition of your MAPP, we indicate which chapters are new or have been revised. This information is available in the table below and at the top of each relevant chapter.

May 2017

Chapter  Detail
Introduction This chapter was revised to include a new Section 5, Making Safeguarding Personal.
Specific Types and Patterns of Abuse and Related Issues Section 5, Exploitation by Radicalisers who Promote Violence has been updated to include information about Prevent, and local contact details for reporting concerns. Also a new Section 17, Ill Treatment and Wilful Neglect has been added
Resolving Professional Disagreements This chapter was revised to include an updated flowchart in Section 4, Resolving Practitioner Disagreements and Escalation of Concerns.
Printing The printing guidance in this section has been updated.
Local Contacts The list of Designated Safeguarding Adults Managers has been removed and the telephone number for safeguarding referrals in Rutland updated.
Other information
Research and Report Briefings Click on the link to view recent research and report briefings written by Policy Partners Project. These are usually issued monthly.

 

Date of Next Planned Revision

The publication date of the next version of this MAPP resource will be available by 26 October 2017.

Search

On the home screen, type in the word or phrase you are looking for in the ‘Search’ facility and press ‘Enter’. It will bring up a list of all the chapters where it appears. Click on the one you want. The word / phrase will remain highlighted in the chapter.

If you want to search for specific text within a chapter or a pdf document, you can also press ‘Ctrl’ and ‘f’ together. A box will appear in the top right of your screen. Type in the word / phrase you want to find and press ‘Enter’. The number of times it appears in the chapter will be displayed next to your word. Use the up and down arrows next to it to find all the references.

Register with LLR MAPP

We recommend you ‘Register with Us‘ to automatically be notified when this MAPP has been updated.

Printing

The MAPP has been designed to be used as an online resource. It is easier to update a web based manual, and version control is very effectively managed. Reducing or eliminating printing cuts costs, as well as preserving valuable resources.

If you print a chapter, to take to a meeting for example, please note it will have a water mark stating it is valid for 72 hours only and the date it was printed. Whilst the MAPP is usually revised every six months, there may be occasions when it is updated urgently as a result of a Safeguarding Adults Review or inspection recommendation, so it is important to be sure that you are using the most recent copy. That is why we recommend that if you have to print a chapter, you no longer refer to it after that time.

Click here to view Guide to Printing Procedures.

Copyright

The chapter content of this MAPP can be accessed, downloaded and printed unchanged, on a temporary basis. Any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in part or in whole in any manner or format without the prior written permission of Policy Partners Project Ltd.