This section provides information about how to use this Multi-Agency Policies and Procedures (MAPP) site.
- Finding your way around this Resource
- Accessibility Options
- Using the MAPP on Mobile Phones and Tablets
- Date of Next Planned Revision
- Register with LLR MAPP
This site is structured into different sections. On the home page there are three main buttons:
- SAB Procedures – which contains policies, procedures and practice guidance for multi-agency staff in Leicester, Leicestershire and Rutland;
- Getting the most out of the MAPP – which provides links to this How to Use this MAPP page, and sections within this page: Register with Us and Latest Amendments;
- Other Safeguarding Sites – which contains links to Leicester SAB and Leicestershire and Rutland SAB websites and the Leicester, Leicestershire and Rutland Safeguarding Children’s Boards procedures;
When you are in the SAB Procedures section, there are a number of tabs on the left side of the screen (when viewed on a computer):
- Contents contains the policies, procedures and practice guidance chapters. These are divided into sections which can be viewed by clicking on the arrow on the right of ‘Contents’;
- Resources provides a range of relevant supporting information (see also below). The different sections can also be viewed by clicking on the arrow on the right of ‘Resources’;
- Contact contains local contact details for Leicester, Leicestershire and Rutland teams, services and partner organisations. It also has a contact form, for you to send a message to the single point of contact: the Leicestershire and Rutland Safeguarding Adult Board Manager, who oversees the coordination of the MAPP, should you have any comments or suggestions.
This site has a number of different options to aide online reading. When you are on the home page, choose ‘Accessibility’ drop down menu on the right side of the screen. There is large text, green, blue or pink backgrounds, yellow text on a black background or you can return to the default setting. You can use large text with any of the other options.
In addition, the site is designed to be accessible for users of text only and screen reader software programs which allow blind or visually impaired users to read the text that is displayed on the computer screen with a speech synthesizer or braille display. Our content is consistently structured, including headings, which makes using the software on our site easier. Also, when viewed though screen reader software, every page has a ‘Skip to main content’ link which allows software users to go straight to the main content of that page instead of receiving the full navigation options every time. Please share this information with blind or visually impaired colleagues.
This resource works well on internet enabled mobile phones and tablets by typing in this link http://www.llradultsafeguarding.co.uk/ in the internet address bar. When used on a mobile phone, the website will immediately convert into a mobile phone friendly version, where the tabs sit behind the Menu button. If it does not work straightaway, tap on the refresh circle in the address bar.
If your phone or tablet has a reader option (it may be an ‘R’ or say ‘Reader’ in the address bar, you may have to install it), tap on it and it will convert the text into a more easy to read version for phones or tablets.
The Resources section contains a number of links and documents to support information in the MAPP chapters. It includes:
- Local Guidance and Templates – an area managed locally by the LLR SABs;
- Case Law – a new section containing significant case law;
- CQC Standards and KLOEs – links to the Care Quality Commission’s Fundamental Standards and Key Lines of Enquiry information;
- Glossary – provides definitions and key terms used in the manual;
- Integrated Care – links to key websites and information for the health and social care integration agenda;
- Legislation – links to relevant legislation;
- National Guidance and Inquiries – links to national guidance, particularly from ADASS, LGA and SCIE and significant inquiry reports;
- Organisations – links to websites for relevant national organisations;
- Provider Resources – links to guidance and other information and national organisations who provide services and support to provider services;
- Research and Report Briefings – written by Policy Partners Project to reflect current issues or recently released research reports;
- Safeguarding Adults Review Reports – links to significant SARs.
For ease of use, if you can open this site in two tabs next to each other you can click on the Resources section to consult related resources without leaving the chapter you are reading.
If there are any documents or links you would added to this section, please let the Leicestershire and Rutland SAB Board Manager know via the Contact Form.
Please contact the Leicestershire and Rutland SAB Manager if you would like to suggest amendments to chapters or add a new chapter in the MAPP. Any existing chapters you wish to amend must be copied into Word and amended using track changes. See Making Changes to Chapters for information about how to make the changes in the way we require.
With each revised edition of your MAPP, we indicate which chapters are new or have been revised. This information is available in the table below and at the top of each relevant chapter.
|Types and Patterns of Abuse and Neglect||Section 6.4, Financial or material abuse has been amended to add a link to Friends Against Scams website published by National Trading Standards.|
|Deprivation of Liberty Safeguards||The information in this chapter was amended and reduced.|
|Leicester, Leicestershire and Rutland Vulnerable Adult Risk Management (VARM)||This chapter has been amended to include the latest version of the Leicester, Leicestershire and Rutland Vulnerable Adult Risk Management (VARM) Guidance (April 2019).|
|Making Safeguarding Personal||This chapter was amended to add Section 2, Dignity, Compassion and Respect.|
|Multi-Agency Risk Assessment Conference (MARAC)||This chapter provides information about the Multi-Agency Risk Assessment Conference (MARAC) process which is a local multi-agency meeting aimed at protecting victims of domestic abuse, stalking and ‘honour’ based violence through a range of multi-agency interventions.|
|Homelessness||This section outlines the vulnerability to abuse of people who are homeless.|
|Equality, Diversity and Human Rights||This chapter outlines the main issues in relation to equality, diversity and human rights which should be applied when implementing safeguarding adults procedures and processes, as well as all other aspects of providing care and support services to adults.|
This MAPP resource has been upgraded, and a lot of new information has been added. The site itself has also been changed to a new format (see Finding your way around this Resource). A full list of the changes is summarised in the table below. If you cannot find the information you are looking for, please use the Search facility.
|Section 1: Introduction and Context|
|Information Sharing||This chapter contains the LLR Information Sharing Protocol, which has been moved from Local Guidance and Templates.|
|Section 3: Identifying Abuse and Taking Immediate Action|
|Thresholds||This chapter now contains the LLR Thresholds Guidance, which has been moved from Local Guidance and Templates.|
|Section 4: Safeguarding Enquiries|
|4.1 Safeguarding Process|
|Stage 1: Alert||This chapter has been updated as a result of local review and should be re-read.|
|Stage 2: Lead Agency Decision using Safeguarding Threshold Guidance whether to proceed to Referral||This chapter has been updated as a result of local review and should be re-read.|
|Stage 3: Undertaking Enquiries||This chapter has been updated as a result of local review and should be re-read.|
|Stage 4: Case Conference||This chapter has been updated as a result of local review and should be re-read.|
|4.2 Supporting Information|
|Guidance for the Oversight Process of S42 Enquiries in NHS Settings||This chapter has been moved from Local Guidance and Templates.|
|Leicester, Leicestershire and Rutland Vulnerable Adult Risk Management Guidance||This chapter has been moved from Local Guidance and Templates.|
|Managing Allegations against People in Positions of Trust (PiPoT)||This chapter has been moved from Local Guidance and Templates.|
|Out of Hours Services and Emergency Duty Teams||This chapter has been updated to include a new section regarding case recording.|
|Section 5: Safeguarding Adults Boards|
|Safeguarding Adults Boards across Leicester, Leicestershire and Rutland||This chapter has been revised to provide additional information about the roles and responsibilities of the Leicester Safeguarding Adults Board (LSAB) and Leicestershire and Rutland Safeguarding Adults Board (LRSAB), which are the local strategic decision-making bodies for all matters relating to adults with needs for care and support who are experiencing, or at risk of, abuse or neglect.|
|Section 1: Introduction and Context|
|Safeguarding: What is it and Why does it Matter?||This chapter outlines the main issues regarding safeguarding adults.|
|Preventing Abuse and Neglect||This chapter outlines measures that can be taken to prevent an adult being abused or neglected.|
|Making Safeguarding Personal||This chapter outlines the main principles in relation to Making Safeguarding Personal (MSP) which underpins all safeguarding adults work.|
|Data Protection||This chapter outlines the recent changes to data protection legislation, including the introduction of the Data Protection Act 2018.|
|Section 2: The Care Act|
|The Care Act||This chapter outlines the legislative duties for local authorities and partner agencies.|
|Promoting Wellbeing||This chapter outlines one of the main principles of the Care Act – promoting wellbeing for adults and their carers.|
|Information and Advice||This chapter outlines one of the main principles of the Care Act – providing information and advice for adults and their carers.|
|Delegating Local Authority Functions||This chapter outlines the ability of the local authority to delegate certain functions to partner agencies, where appropriate.|
|Integration, Cooperation and Partnerships||This chapter provides information about how local agencies must work together, with the aim of preventing, delaying or reducing needs and promoting the wellbeing of adults with care and support needs.|
|Transition to Adult Care and Support||This chapter provides information in relation to young people transitioning to adult services. It outlines the role of the local authority and partner agencies in this process when working with the young person and their carer / family.|
|Care and Support Planning||This chapter provides information for partner agencies about local authority plans for adults and carers.|
|Section 3: Identifying Abuse and Taking Immediate Action|
|Types and Patterns of Abuse and Neglect||This chapter details the different types of abuse and neglect in relation to safeguarding.|
|Adults in Specific Circumstances||This section is divided into a number of separate chapters, although not all of the chapters are new:
|Responding to Signs of Abuse and Neglect||This chapter outlines how everyone has a responsibility to respond to concerns that an adult is being abused or neglected.|
|Section 4: Safeguarding Enquiries||This section has been divided into two: the first section is 4.1 Safeguarding Process. This contains existing the safeguarding procedures chapters. Section 4.2 Supporting Information contains new and existing chapters.|
|Independent Advocacy||This chapter outlines the different types of advocacy which apply in different circumstances for adults.|
|Criminal Offences and Adult Safeguarding||This chapter outlines some of the special measures that can be taken in relation to gathering evidence and victims and other witnesses giving evidence, as well as supporting victims and witnesses who are vulnerable or intimidated during the investigation and trial process.|
|Gaining Access||This chapter provides information for multi-agency practitioners in relation to gaining access to adults who are experiencing, or at risk of, abuse or neglect.|
|Protecting Property of Adults being Cared for away from Home, including Pets||This chapter provides information for multi-agency practitioners about the duty the local authority has in protecting property and pets of adults who are being cared for away from their own home.|
|Managing Risk||This chapter outlines different types of risk, risk assessment and risk management.|
|Consent in Safeguarding Enquiries||This chapter outlines some of the issues in relation to obtaining consent from adults who are the subject of safeguarding enquiries.|
|Large Scale Enquiries||This chapter outlines information about large scale investigations which are conducted when there are concerns that a number of adults with care and support needs may have been abused, or about the quality of care given.|
|Carers and Safeguarding||This chapter includes some of the main issues for carers, in relation to safeguarding adults for whom they care.|
|Section 5: Safeguarding Adults Boards|
|Safeguarding Adults Reviews||This chapter outlines the criteria and process for undertaking a Safeguarding Adult Review.|
|Section 6: Complaints and Professional Dispute Resolution|
|Complaints or Appeals in Relation to the Safeguarding Adults Process||This chapter provides information about the process for adults or carers who wish to make a complaint about their experience of the safeguarding process, or appeal a decision that was made during the process.|
|Section 7: Mental Capacity and Mental Health|
|Mental Capacity||This chapter provides information in relation to working with adults who lack mental capacity. It outlines the principles of the Mental Capacity Act, to which all practitioners should adhere in their work.|
|Deprivation of Liberty Safeguards||This chapter provides information about Deprivation of Liberty Safeguards (DoLS). This relates to the care given – in a hospital, care home, or in home / supported living environment – to an adult who lacks mental capacity, and who is deprived of their liberty.|
|Best Interests||This chapter outlines the key points in relation to decision making in a person’s best interests when they have been assessed as lacking capacity.|
|Making Advance Decisions||This chapter outlines the key issues in relation to a person who has mental capacity making decisions for their future should they then lack mental capacity.|
|Section 8: Local and National Guidance|
|Record Keeping||This chapter provides information about record keeping in adult safeguarding, including the principles for good recording.|
|Working with Adult Affected by Child Sexual Exploitation and Organised Sexual Abuse||This chapter utilises learning from children’s services to safeguard adults who have been affected by organised sexual abuse.|
|Multi-Agency Public Protection Arrangements (MAPPA)||This chapter provides information about Multi-Agency Public Protection Arrangements (MAPPA) which are the statutory processes for managing violent and sexual offenders living in the community, with the aim of reducing offending and protecting the public.|
|Interpreting, Signing and Communication Needs||This chapter provides information to consider when working with adults with care and support needs, or their carers, who have communication needs.|
|Whistleblowing||This chapter provides information fabout how to raise concerns at work, known as ‘whistleblowing’. It includes information for staff who have concerns about something they have witnessed, been told about or have other suspicions about wrongdoing in the workplace.|
|Safeguarding Adults Data Returns||This chapter outlines key points in relation to the local authority’s safeguarding data returns.|
|Disclosure and Barring||This chapter provides information about the criminal records checks that staff and volunteers who provide regulated activity, undergo when they work with adults with care and support needs. It outlines the role of the Disclosure and Barring Service and the different types of checks that can be requested. It also discusses the barred lists and the duty to refer a member of staff or volunteer in specific circumstances.|
|Joint Strategic Needs Assets and Assessments and Joint Health and Wellbeing Strategies||This chapter provides outline information about Joint Strategic Needs Assessments and Joint Health and Wellbeing Strategies, and priority areas for Leicester, Leicestershire and Rutland.|
|Social Media: Minimising Professional Risk||This chapter provides information about how to keep safe, both professionally and personally, when using social media.|
|Duty of Candour||This chapter outlines key points in relation to duty of candour, which is about organisations being open and transparent with people who use services in relation to their care and treatment. An organisation should also be open and honest when things go wrong|
|Previous chapters now deleted||These chapters have now been deleted, although the information is now included in other chapters: Policy Aims; Role of Partner Agencies; Responsibilities of Organisations; Advocates; Mental Capacity and Deprivation of Liberty Safeguards; Specific Types of Abuse and Related Issues; Safeguarding Adults.|
|1.5 Specific Types of Abuse||Section 18, Modern Slavery was added and Section 5, Radicalisation and Section 9, Hate Crime have been updated and the latest MAPPPA guidance from the Ministry of Justice added in Section 10, Multi-Agency Public Protection Arrangements.|
|1.6 Mental Capacity and Deprivation of Liberty Safeguards||This chapter was revised throughout as a result of local review.|
|1.7 Advocates||This chapter was revised throughout as a result of local review.|
|2.7 Stage 4: Case Conference||Appendix 1: Report Forms has been amended to replace the forms with a link to Local Guidance and Templates, where the forms can now be found.|
|3.4 Information Sharing||A link has been added (above) to Confidentiality – Guidance for Registrants published by the Health and Care Professions Council.|
This MAPP is usually updated every six months. The next version of this MAPP resource, therefore, will be available in November 2019.
On the home screen, type in the word or phrase you are looking for in the ‘Search’ facility and press ‘Enter’. It will bring up a list of all the chapters where it appears. Click on the one you want. The word / phrase will remain highlighted in the chapter. If you want to narrow down your search add ” around the word or phrase, for example “safeguarding”.
If you want to search for specific text within a chapter or a pdf document, you can also press ‘Ctrl’ and ‘f’ together. A box will appear in the top right of your screen. Type in the word / phrase you want to find and press ‘Enter’. The number of times it appears in the chapter will be displayed next to your word. Use the up and down arrows next to it to find all the references.
We recommend you ‘Register with Us‘. This enables us to notify you that your MAPP resource has been updated, which is usually every six months. By submitting this information, you will only receive email notifications from us in relation to MAPP updates and your information will not be given to any third parties.
The MAPP has been designed to be used as an online resource. It is easier to update a web based manual, and version control is very effectively managed. Reducing or eliminating printing cuts costs, as well as preserving valuable resources.
If you print a chapter, to take to a meeting for example, please note it will have a water mark stating it is valid for 72 hours only and the date it was printed. Whilst the MAPP is usually revised every six months, there may be occasions when it is updated urgently as a result of a Safeguarding Adults Review or inspection recommendation, so it is important to be sure that you are using the most recent copy. That is why we recommend that if you have to print a chapter, you no longer refer to it after that time.
Click here to view Guide to Printing Procedures.
The chapter content of this MAPP can be accessed, downloaded and printed unchanged, on a temporary basis. Any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in part or in whole in any manner or format without the prior written permission of Policy Partners Project Ltd.