This section contains a number of links and documents to supplement the information available in chapters in the manual.

Downloadable files for key local documents.

Information about key case law and Local Government and Social Care Ombudsman reports in relation to complaints against local authorities.

Information about the single assessment framework which the CQC will use to inspect providers, local authorities and integrated care systems.

Links to easy read information for people with care and support needs.

Definitions and key terms used in the site.

Links to organisations and documents relevant to the health and social care integration agenda.

Links to relevant legislation.

Links to national guidance, including DHSC, ADASS, LGA and SCIE and inquiry reports.

Links to websites for relevant national organisations.

Links to guidance and other information and national organisations who provide services and support to provider services.

Summary versions of chapters, in audio and text formats.

Written by Policy Partners Project and our associates to reflect current issues or recently released research reports.

Links to significant SARs.

If there are any documents or links you would added to this section, please let us know by emailing either or