March 2022

This section provides information about how to use this Multi-Agency Policies and Procedures (MAPP) site.


Finding your way around this Resource

This site is structured into different sections. On the home page there are buttons / links to the:

  • main LLR SABs Procedures;
  • Using this MAPP Resource (this page);
  • Register with Us (this page, see below); and
  • Latest Amendments (this page, see below).
  • other safeguarding information, including Leicester SAB and Leicestershire and Rutland SAB websites and the Leicester, Leicestershire and Rutland Safeguarding Children Partnership procedures.

When you are in the LLR SABs Procedures section, there are a number of tabs on the left side of the screen (when viewed on a computer):

  • COVID-19 which contains links to recent Government publications relating to coronavirus;
  • Contents contains the policies, procedures and practice guidance chapters. These are divided into sections which can be viewed by clicking on the arrow on the right of ‘Contents’;
  • Resources provides a range of relevant supporting information (see also below). The different sections can also be viewed by clicking on the arrow on the right of ‘Resources’;
  • Contact contains local contact details for Leicester, Leicestershire and Rutland teams, services and partner organisations. It also has a contact form, for you to send a message to the single point of contact: the Leicestershire and Rutland Safeguarding Adult Board Manager, who oversees the coordination of the MAPP, should you have any comments or suggestions.

Accessibility Options

This portal has a number of different options to aid online reading. Using the ‘Accessibility’ drop-down menu on the left-side of the screen, you can change to green, blue or pink backgrounds, yellow text on a black background or you can return to the default setting.You can also resize the website by pressing CTRL and + together to make the site larger, you can keep pressing this to increase the zoom level. Pressing CTRL and – together makes the site smaller. This is a feature built into your web browser, known as in-browser zooming, and so depending on the browser you’re using the controls may be different.

In addition, the site is designed to be accessible for users of text only and screen reader software programs which allow blind or visually impaired users to read the text that is displayed on the computer screen with a speech synthesizer or braille display. Our content is consistently structured, including headings, which makes using the software on our site easier. Also, when viewed though screen reader software, every page has a ‘Skip to main content’ link which allows software users to go straight to the main content of that page instead of receiving the full navigation options every time. Please share this information with blind or visually impaired colleagues.

Using the MAPP on Mobile Phones and Tablets

This resource works well on internet enabled mobile phones and tablets by typing in this link in the internet address bar. When used on a mobile phone, the website will immediately convert into a mobile phone friendly version, where the tabs sit behind the Menu button. If it does not work straightaway, tap on the refresh circle in the address bar.

If your phone or tablet has a reader option (it may be an ‘R’ or say ‘Reader’ in the address bar, you may have to install it), tap on it and it will convert the text into a more easy to read version for phones or tablets.

Adding Shortcuts to the MAPP

You can easily access the MAPP by installing a shortcut on your device, which will directly open up your internet browser to the MAPP site. You can do so using the following methods:

on desktop / laptops: go to the homepage of the MAPP website in your internet browser, then bookmark it using your browser’s bookmark feature. Open your browser’s list of bookmarked websites and drag the MAPP bookmark onto the desktop of your device.

on mobiles: go to the homepage of the MAPP website in your internet browser, then click the three dots icon (if using an Android device) or the share icon (if using an Apple device) and choose Add to Home screen.


The Resources section contains a number of links and documents to support information in the MAPP chapters. It includes:

For ease of use, if you can open this site in two tabs next to each other you can click on the Resources section to consult related resources without leaving the chapter you are reading.

If there are any documents or links you would added to this section, please let the Leicestershire and Rutland SAB Board Manager know via the Contact Form.


Please contact the Leicestershire and Rutland SAB Manager if you would like to suggest amendments to chapters or add a new chapter in the MAPP. Any existing chapters you wish to amend must be copied into Word and amended using track changes. See Making Changes to Chapters for information about how to make the changes in the way we require.

With each revised edition of your MAPP, we indicate which chapters are new or have been revised. This information is available in the table below and at the top of each relevant chapter.

March 2022

Chapter Detail
Coronavirus Act 2020 This chapter has now been removed as the legislation is being revoked as of 31 March 2022.

November 2021

Chapter Detail
Information Sharing The latest edition of the Leicester, Leicestershire and Rutland Multi-Agency Overarching Safeguarding Information Sharing Agreement and Guidance has been added in the scope box.
Coronavirus Act 2020 This chapter has been updated as a result of changes to the Coronavirus Act made as a result of review by MPs. It now contains a summary of the Act.

September 2021

Chapter Detail
Mental Capacity Act (2005) (MCA) and Deprivation of Liberty Safeguards (DoLS) during the Coronavirus (COVID-19)Pandemic This chapter has now been removed as DHSC have withdrawn the guidance.
Data Protection: Legislation and Guidance This chapter was amended to reflect the introduction of the UK General Data Protection Regulation (which replaced the European Union GDPR), with additional information included.
Working with Adults Affected by Child Sexual Exploitation and Organised Sexual Abuse This chapter has been updated throughout.
Mental Capacity 


This chapter has been amended to add a link in the scope box to Carrying Out and Recording Capacity Assessments, published by 39 Essex Chambers.
Domestic Abuse, Glossary This keyword has been updated to reflect the revised definition in the Domestic Abuse Act 2021.
Research and Report Briefings Click on the link to read the latest briefings from Policy Partners Project.

6 April 2021

Chapter  Detail
Coronavirus Act 2020 This chapter has been amended to remove the section about the NHS and local authority care and support, as a result of recent changes to the Coronavirus Act.
Care Act Easements: Summary of Guidance for Local Authorities This chapter has been removed as a result of recent changes to the Coronavirus Act.

24 February 2021

Chapter title Detail
Amended chapters
Deprivation of Liberty Safeguards This chapter was amended to add the note in the scope box regarding the timetable for the introduction of Liberty Protection Safeguards.
Types and Patterns of Abuse and Neglect Section 6.4, Financial or material abuse has been amended to include additional information about abuse by deputies and also action against fraud.
Stage 2: Lead Agency Decision using Safeguarding Threshold Guidance whether to proceed to Referral Section 5, Roles and Responsibilities has been updated to include information about reporting suspected crimes to Leicestershire Police.
Safeguarding Adults Reviews A link was added to Local Guidance and Templates, as above, where additional SAR guidance has been added.
New section
Quick Reads and Audios A quick read and audio summary about Ordinary Residence has been added.

Date of Next Revision

This MAPP is usually updated every six months, although information can be added more frequently. The next version of this MAPP resource, therefore, will be available in February 2021, but make sure you are registered to receive information about all updates (see Register with LLR MAPP).


On the home screen, type in the word or phrase you are looking for in the ‘Search’ facility and press ‘Enter’. It will bring up a list of all the chapters where it appears. Click on the one you want. The word / phrase will remain highlighted in the chapter. If you want to narrow down your search add ” around the word or phrase, for example “safeguarding”.

If you want to search for specific text within a chapter or a pdf document, you can also press ‘Ctrl’ and ‘f’ together. A box will appear in the top right of your screen. Type in the word / phrase you want to find and press ‘Enter’. The number of times it appears in the chapter will be displayed next to your word. Use the up and down arrows next to it to find all the references.

Register with LLR MAPP

We recommend you ‘Register with Us‘. This enables us to notify you that your MAPP resource has been updated, which is usually every six months. By submitting this information, you will only receive email notifications from us in relation to MAPP updates and your information will not be given to any third parties.


This resource has been designed to be used online. If you print a chapter, for example to take to a meeting, please note it is valid for 72 hours only from the date it was printed. Whilst MAPP resources are usually updated every six months, there may be occasions when they are updated urgently as a result of a Safeguarding Adults Review or inspection recommendation, so it is important to be sure that you are using the most recent copy. This is why we recommend that if you have to print a chapter, you no longer refer to it after that time.

Please remember that the resource can be also accessed on mobile phones and tablets (see Using the MAPP Resource on Mobile Phones and Tablets).


Click here to view Guide to Printing Procedures.


The chapter content of this MAPP can be accessed, downloaded and printed unchanged, on a temporary basis. Any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in part or in whole in any manner or format without the prior written permission of Policy Partners Project Ltd.