This section provides information about how to use this Multi-Agency Policies and Procedures (MAPP) site.


Finding your way around this Resource

This site is structured into different sections. On the home page there are buttons / links to the:

  • main LLR SABs Procedures;
  • Using this MAPP Resource (this page);
  • Register with Us (this page, see below); and
  • Latest Amendments (this page, see below).
  • other safeguarding information, including Leicester SAB and Leicestershire and Rutland SAB websites and the Leicester, Leicestershire and Rutland Safeguarding Children Partnership procedures.

When you are in the LLR SABs Procedures section, there are a number of tabs on the left side of the screen (when viewed on a computer):

  • Contents contains the policies, procedures and practice guidance chapters. These are divided into sections which can be viewed by clicking on the arrow on the right of ‘Contents’;
  • Resources provides a range of relevant supporting information (see also below). The different sections can also be viewed by clicking on the arrow on the right of ‘Resources’;
  • Contact contains local contact details for Leicester, Leicestershire and Rutland teams, services and partner organisations. It also has a contact form, for you to send a message to the single point of contact: the Leicestershire and Rutland Safeguarding Adult Board Manager, who oversees the coordination of the MAPP, should you have any comments or suggestions.

Accessibility Options

This portal has a number of different options to aid online reading. Using the ‘Accessibility’ drop-down menu on the left-side of the screen, you can change to green, blue or pink backgrounds, yellow text on a black background or you can return to the default setting.You can also resize the website by pressing CTRL and + together to make the site larger, you can keep pressing this to increase the zoom level. Pressing CTRL and – together makes the site smaller. This is a feature built into your web browser, known as in-browser zooming, and so depending on the browser you’re using the controls may be different.

In addition, the site is designed to be accessible for users of text only and screen reader software programs which allow blind or visually impaired users to read the text that is displayed on the computer screen with a speech synthesizer or braille display. Our content is consistently structured, including headings, which makes using the software on our site easier. Also, when viewed though screen reader software, every page has a ‘Skip to main content’ link which allows software users to go straight to the main content of that page instead of receiving the full navigation options every time. Please share this information with blind or visually impaired colleagues.

Using the MAPP on Mobile Phones and Tablets

This resource works well on internet enabled mobile phones and tablets by typing in this link in the internet address bar. When used on a mobile phone, the website will immediately convert into a mobile phone friendly version, where the tabs sit behind the Menu button. If it does not work straightaway, tap on the refresh circle in the address bar.

If your phone or tablet has a reader option (it may be an ‘R’ or say ‘Reader’ in the address bar, you may have to install it), tap on it and it will convert the text into a more easy to read version for phones or tablets.

Adding Shortcuts to the MAPP

You can easily access the MAPP by installing a shortcut on your device, which will directly open up your internet browser to the MAPP site. You can do so using the following methods:

  • on desktop / laptops: go to the homepage of the MAPP website in your internet browser, then bookmark it using your browser’s bookmark feature. Open your browser’s list of bookmarked websites and drag the MAPP bookmark onto the desktop of your device.
  • on mobiles: go to the homepage of the MAPP website in your internet browser, then click the three dots icon (if using an Android device) or the share icon (if using an Apple device) and choose Add to Home screen.


The Resources section contains a number of links and documents to support information in the MAPP chapters. It includes:

For ease of use, if you can open this site in two tabs next to each other you can click on the Resources section to consult related resources without leaving the chapter you are reading.

If there are any documents or links you would added to this section, please let the Leicestershire and Rutland SAB Board Manager know via the Contact Form.


Please contact the Leicestershire and Rutland SAB Manager if you would like to suggest amendments to chapters or add a new chapter in the MAPP. Any existing chapters you wish to amend must be copied into Word and amended using track changes. See Making Changes to Chapters for information about how to make the changes in the way we require.

With each revised edition of your MAPP, we indicate which chapters are new or have been revised. This information is available in the table below and at the top of each relevant chapter.

September 2023

Chapter / section Detail
Glossary A number of new terms have been added, as well as a list of abbreviations.
Forced Marriage This chapter has been reviewed and extensively updated to reflect the latest version of the multi-agency Forced Marriage Statutory Guidance and multi-agency practice guidelines.
Female Genital Mutilation This chapter has been revised throughout and more information and new links added.
Stage 2: Lead Agency Decision using Safeguarding Threshold Guidance whether to proceed to Referral Links have been added to What Constitutes a Safeguarding Concern and how to Carry out an Enquiry published by the Local Government Association and Using the Inherent Jurisdiction in relation to Adults published by 39 Essex Chambers.
Disclosure and Barring A link has been added to DBS Checks for Adult Social Care Roles published by the Disclosure and Barring Service.

August 2023

Chapter Detail
Thresholds The latest version of the LLR Safeguarding Adults Thresholds Guidance has been amended as reference to the Safeguarding Adults Protocol: Pressure Ulcers and the interface with a Safeguarding Enquiry has been removed, as the guidance has been withdrawn.

July 2023

Chapter Detail
Stage 2: Lead Agency Decision using Safeguarding Threshold Guidance whether to proceed to Referral A link has been added in the scope box to What Constitutes a Safeguarding Concern and how to Carry out an Enquiry, published by the Local Government Association.
Mental Capacity A link has been added in the scope box to Fluctuating Capacity in Context, published by 39 Essex Chambers.
Deprivation of Liberty Safeguards A link has been added to Mental Capacity Act / DoLS Codes of Practice Update published by 39 Essex Chambers.
Independent Advocacy A link has been added in the scope box to Advocacy Services for Adults with Health and Social Care Needs published by NICE.
Domestic Abuse A link has been added to Controlling or Coercive Behaviour in an Intimate or Family Relationship: Statutory Guidance Framework published by the Home Office, in the scope box and in sections 1.2 Controlling behaviour and 1.3, Coercive behaviour.

June 2023

Chapter Detail
Thresholds The latest version of the LLR Safeguarding Adults Thresholds Guidance has been added, as linked above.
Working with Adults Affected by Child Sexual Exploitation and Organised Sexual Abuse In Section 2.3 Terminology, reference to historical and non-recent sexual abuse have been added.

In Section 6, Taking Action a link has been added to a  Flowchart for Responding to Disclosure Historical (non-recent) Abuse Allegations – see Appendix 1 in the LLR Safeguarding Partnership Children Procedures.

Deprivation of Liberty Safeguards This chapter has replaced the previous version.

February 2023

Criminal Offences and Adult Safeguarding This chapter has been updated to link to the latest version of Achieving Best Evidence in Criminal Proceedings, published by the Ministry of Justice.
Best Interests This chapter has been updated to add a link to Determining and Recording Best Interests. published by 39 Essex Chambers.
Safeguarding Adults Data Returns This chapter was amended throughout to update text and links. Please note NHS Digital merged with NHS England in February 2023.
Mental Capacity A link has been added to the Mental Capacity Act (MCA): e-Learning course, published by SCIE.
New chapter
Whole Family Approach This chapter provides practice guidance about using the whole family / think family approach.

October 2022

Chapter Detail
Amended chapters
The Care Act 2014 A link has been added in the scope box to a SCIE video: An Introduction to the Care Act.
Disclosure and Barring A new section 4.2 has been added to provide detail on the adult first service provided by the Disclosure and Barring Services (DBS).
Domestic Abuse This chapter has been updated to reflect the Domestic Abuse Act 2021. Additional practice guidance has also been added.
Making Safeguarding Personal This chapter was reviewed and updated following the publication of Revisiting Safeguarding Practice (DHSC), as linked above, which highlights the practice principles which should underpin all adult safeguarding work.
Mental Capacity A link has been added in the scope box to the Mental Capacity Toolkit published by the University of Bournemouth and a link to the latest edition of Carrying Out and Recording Capacity Assessments published by 39 Essex Chambers.
Whistleblowing This chapter has been reviewed and updated throughout. Additional links to sources of support and advice for staff who have concerns have been added.
Modern Slavery This chapter has been rewritten to reflect the latest version of the Modern Slavery Statutory Guidance, published by the Home Office.
Resolving Professional Disagreements A note has been added to say this guidance applies to all staff in health and social care, front line practitioners and managers, providers in residential and domicilary care.
New chapters
No Recourse to Public Funds This chapter outlines the main considerations when working with people who have no recourse to public funds.

Date of Next Revision

This MAPP is usually updated every six months, although information can be added more frequently. Make sure you are registered to receive information about all updates (see Register with LLR MAPP).


On the home screen, type in the word or phrase you are looking for in the ‘Search’ facility and press ‘Enter’. It will bring up a list of all the chapters where it appears. Click on the one you want. The word / phrase will remain highlighted in the chapter. If you want to narrow down your search add ” around the word or phrase, for example “safeguarding”.

If you want to search for specific text within a chapter or a pdf document, you can also press ‘Ctrl’ and ‘f’ together. A box will appear in the top right of your screen. Type in the word / phrase you want to find and press ‘Enter’. The number of times it appears in the chapter will be displayed next to your word. Use the up and down arrows next to it to find all the references.

Register with LLR MAPP

We recommend you ‘Register with Us‘. This enables us to notify you that your MAPP resource has been updated, which is usually every six months. By submitting this information, you will only receive email notifications from us in relation to MAPP updates and your information will not be given to any third parties.


This resource has been designed to be used online. If you print a chapter, for example to take to a meeting, please note it is valid for 72 hours only from the date it was printed. Whilst MAPP resources are usually updated every six months, there may be occasions when they are updated urgently as a result of a Safeguarding Adults Review or inspection recommendation, so it is important to be sure that you are using the most recent copy. This is why we recommend that if you have to print a chapter, you no longer refer to it after that time.

Please remember that the resource can be also accessed on mobile phones and tablets (see Using the MAPP Resource on Mobile Phones and Tablets).

Click here to view Guide to Printing Procedures.


The chapter content of this MAPP can be accessed, downloaded and printed unchanged, on a temporary basis. Any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in part or in whole in any manner or format without the prior written permission of Policy Partners Project Ltd.