June 2020

This section provides information about how to use this Multi-Agency Policies and Procedures (MAPP) site.


Finding your way around this Resource

This site is structured into different sections. On the home page there are buttons / links to the:

  • main LLR SABs Procedures;
  • Using this MAPP Resource (this page);
  • Register with Us (this page, see below); and
  • Latest Amendments (this page, see below).
  • other safeguarding information, including Leicester SAB and Leicestershire and Rutland SAB websites and the Leicester, Leicestershire and Rutland Safeguarding Children’s Boards procedures.

When you are in the LLR SABs Procedures section, there are a number of tabs on the left side of the screen (when viewed on a computer):

  • COVID-19 which contains links to Government resources and a list of new and amended chapters as a result of new legislation and national guidance;
  • Contents contains the policies, procedures and practice guidance chapters. These are divided into sections which can be viewed by clicking on the arrow on the right of ‘Contents’;
  • Resources provides a range of relevant supporting information (see also below). The different sections can also be viewed by clicking on the arrow on the right of ‘Resources’;
  • Contact contains local contact details for Leicester, Leicestershire and Rutland teams, services and partner organisations. It also has a contact form, for you to send a message to the single point of contact: the Leicestershire and Rutland Safeguarding Adult Board Manager, who oversees the coordination of the MAPP, should you have any comments or suggestions.

Accessibility Options

This site has a number of different options to aide online reading. When you are on the home page, choose ‘Accessibility’ drop down menu on the right side of the screen. There is large text, green, blue or pink backgrounds, yellow text on a black background or you can return to the default setting. You can use large text with any of the other options.

In addition, the site is designed to be accessible for users of text only and screen reader software programs which allow blind or visually impaired users to read the text that is displayed on the computer screen with a speech synthesizer or braille display. Our content is consistently structured, including headings, which makes using the software on our site easier. Also, when viewed though screen reader software, every page has a ‘Skip to main content’ link which allows software users to go straight to the main content of that page instead of receiving the full navigation options every time. Please share this information with blind or visually impaired colleagues.

Using the MAPP on Mobile Phones and Tablets

This resource works well on internet enabled mobile phones and tablets by typing in this link https://www.llradultsafeguarding.co.uk/ in the internet address bar. When used on a mobile phone, the website will immediately convert into a mobile phone friendly version, where the tabs sit behind the Menu button. If it does not work straightaway, tap on the refresh circle in the address bar.

If your phone or tablet has a reader option (it may be an ‘R’ or say ‘Reader’ in the address bar, you may have to install it), tap on it and it will convert the text into a more easy to read version for phones or tablets.


The Resources section contains a number of links and documents to support information in the MAPP chapters. It includes:

For ease of use, if you can open this site in two tabs next to each other you can click on the Resources section to consult related resources without leaving the chapter you are reading.

If there are any documents or links you would added to this section, please let the Leicestershire and Rutland SAB Board Manager know via the Contact Form.


Please contact the Leicestershire and Rutland SAB Manager if you would like to suggest amendments to chapters or add a new chapter in the MAPP. Any existing chapters you wish to amend must be copied into Word and amended using track changes. See Making Changes to Chapters for information about how to make the changes in the way we require.

With each revised edition of your MAPP, we indicate which chapters are new or have been revised. This information is available in the table below and at the top of each relevant chapter.

June 2020

Chapter Detail
Amended chapters / sections
Disclosure and Barring Some links in this chapter have been updated.
Making Safeguarding Personal This chapter was amended to add links in the scope box to Making Safeguarding Personal Case Studies 2018/19 published by the LGA and ADASS and Making Safeguarding Personal toolkit published by the LGA.
Carers and Adult Safeguarding A link has been added in the scope box to Supporting Adult Carers, published by NICE.
County Lines This term has been changed to criminal exploitation (see Criminal Exploitation of Adults chapter).
Local Contacts This section has been revised throughout and should be re-read.
New chapters
Deprivation of Liberty Safeguards (DoLS) during the Coronavirus (COVID-19) Pandemic This is a summary of the guidance from the Department of Health and Social Care, with additional case law examples.
Quick Reads and Audio Summaries These quick reads and audios give an overview of more detailed topics.


April 2020: Urgent Update


Emergency legislation and new national guidance has been introduced as a result of the coronavirus outbreak (COVID-19). The table below outlines new chapters and existing chapters which have had to be amended as a result. There is also a list of them all plus links to Government resources, in the COVID-19 section.

Chapter title Detail
New chapters
Coronavirus Act 2020 This chapter outlines the changes implemented from 25 March 2020 that impact on adult social care services and partners.
Responding to COVID-19: The Ethical Framework for Adult Social Care This chapter is a summary of the framework, published by the UK Government. It intends to provide support to ongoing response planning and decision-making to ensure that consideration is given to specific ethical values and principles when organising and delivering social care for adults. It applies to local authorities and the wider health and care workforce.
Care Act Easements This is a summary of the Government guidance outlining which Care Act duties may change under the Coronavirus Act 2020.
Amended chapters
Care Act 2014 This chapter has been amended to add text in the scope box regarding the Coronavirus Act 2020 and the Care Act Easements.
Care and Support Planning This chapter has been amended to add text in the scope box regarding the Care Act Easements.
Carers and Adult Safeguarding This chapter has been amended to add text in the scope box regarding the Care Act Easements.
Stage 3: Undertaking Enquiries  This chapter has been amended to add text in the scope box regarding the Care Act Easements.
Deprivation of Liberty Safeguards This chapter has been amended to add a link in the scope box to new guidance from the Department of Health and Social Care about Deprivation of Liberty Safeguards during the coronavirus pandemic.
Making Advance Decisions This chapter has been amended to add text at the top about a statement released by the Care Quality Commission and partners regarding advance care planning.
Integration, Cooperation and Partnerships  This chapter has been amended to add text at the top regarding the Care Act Easements.
Disclosure and Barring  This chapter has been amended to add text in the scope box regarding the coronavirus pandemic.
Managing Risk  This chapter has been amended to add text in the scope box regarding the implications regarding the coronavirus pandemic.
Equality, Diversity and Human Rights This chapter has been amended to add text in the scope box regarding the Care Act Easements.
Homelessness  This chapter has been amended to add text in the scope box regarding the Care Act Easements.
Transition to Adult Care and Support   This chapter has been amended to add text in the scope box regarding the Care Act Easements.

February 2020

Chapter Detail
Making Advance Decisions  A link has been added in the scope box to Consent and Refusal by Adults with Decision Making Capacity: A Toolkit for Doctors published by the British Medical Association and in Section 2, Treatment and Care towards the End of Life: Good Practice in Decision Making – Cardiopulmonary Resuscitation published by the General Medical Council.

November 2019

Chapter title Detail
Amended chapters
Equality, Diversity and Human Rights This chapter was amended to include more information about human rights in Section 6.
Modern Slavery Section 6.5 National Referral Mechanism, has been revised to include new links to information from the UK Government about making a referral. A link to the LLR Modern Slavery Action Group website has also been added,  in the scope box.
County Lines: Criminal Exploitation of Adults This chapter has been updated to add a link to Modern Slavery Victims: Referral and Assessment Forms (UK Government) above and in Section 2, County Lines Crime Types.
Homelessness A link has been added, in the scope box, to the Housing LIN (Learning and Improvement Network).
Safeguarding Adults Process Flowchart A revised Safeguarding Adults Process Flowchart has been added.
Mental Capacity A link has been added in the scope box to Decision-making and Mental Capacity published by NICE and A Brief Guide to carrying out Capacity Assessments published by 39 Essex Chambers has been linked to the latest version.
Best Interests A Brief Guide to carrying out Best Interests Assessments published by 39 Essex Chambers in the scope box, has been updated to link to the latest version.
Making Advance Decisions A link has been added to the Mental Capacity Act Code of Practice and information about staff seeking guidance if they are concerned about the validity of an advance decision.
Multi-Agency Public Protection Arrangements (MAPPA) The MAPPA Guidance (above) has been relinked to the latest version.
New chapter
Leicester, Leicester and Rutland Safeguarding Adults Competency Framework This chapter outlines the LLR Safeguarding Adults Competency Framework and links to the documents in the Local Guidance and Templates section.

Date of Next Planned Revision

This MAPP is usually updated every six months. The next version of this MAPP resource, therefore, will be available in December 2020.


On the home screen, type in the word or phrase you are looking for in the ‘Search’ facility and press ‘Enter’. It will bring up a list of all the chapters where it appears. Click on the one you want. The word / phrase will remain highlighted in the chapter. If you want to narrow down your search add ” around the word or phrase, for example “safeguarding”.

If you want to search for specific text within a chapter or a pdf document, you can also press ‘Ctrl’ and ‘f’ together. A box will appear in the top right of your screen. Type in the word / phrase you want to find and press ‘Enter’. The number of times it appears in the chapter will be displayed next to your word. Use the up and down arrows next to it to find all the references.

Register with LLR MAPP

We recommend you ‘Register with Us‘. This enables us to notify you that your MAPP resource has been updated, which is usually every six months. By submitting this information, you will only receive email notifications from us in relation to MAPP updates and your information will not be given to any third parties.


The MAPP has been designed to be used as an online resource. It is easier to update a web based manual, and version control is very effectively managed. Reducing or eliminating printing cuts costs, as well as preserving valuable resources.

If you print a chapter, to take to a meeting for example, please note it will have a water mark stating it is valid for 72 hours only and the date it was printed. Whilst the MAPP is usually revised every six months, there may be occasions when it is updated urgently as a result of a Safeguarding Adults Review or inspection recommendation, so it is important to be sure that you are using the most recent copy. That is why we recommend that if you have to print a chapter, you no longer refer to it after that time.

Click here to view Guide to Printing Procedures.


The chapter content of this MAPP can be accessed, downloaded and printed unchanged, on a temporary basis. Any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in part or in whole in any manner or format without the prior written permission of Policy Partners Project Ltd.